About Me

I’m a Design Strategist and Product Designer who specializes in complex systems, multi-step workflows, and end-to-end product experiences. I’ve worked across enterprise tools, healthcare, IoT, climate tech, the music industry, and AI products, leading strategy and design for products that require clarity, logic, and strong structural thinking.

My focus is on understanding how users, data, and teams move through a system, then shaping workflows, architectures, and experiences that remove friction and support real decision-making. I often work in ambiguity, partnering with product, engineering, research, and business leaders to define problems, map ecosystems, and drive alignment.

I’ve co-built design systems, led discovery, facilitated cross-functional working sessions, and designed AI-centered experiences while integrating AI into research, synthesis, and iteration. My goal is always the same: create grounded, usable, scalable design that helps teams move forward with shared clarity.

Resume

Other design work

More

Resume

Contact me.

heathercooper500@gmail.com
(408) 207-8983